Industries: |
Banking, insurance, finance Edition, printing IT, software engineering, Internet Marketing, communication, media |
Skills: |
Active Directory and Exchange - Zoho Mail - ITIL Practices - Remote Support (Ultra VNC, LogMeIn, SCCM, Casper, Bomgar, Dameware, Lync, RADMIN) - Apple Mac Experience (Mac OS X) - Laptop and Desktop Builds - IT Procurement - Dropbox - Microsoft Office Suite 2003-2007-2010-2013-2016 - Microsoft Operating Systems (Windows XP and Windows 7 and Windows 8 and Windows 10) - Web Helpdesk (Unipress, ServiceNow, Oasis) - Logging Tickets(Remedy Landesk) - Citrix - Meeting deadlines - Hardware-Software Troubleshooting-Repair - Customer Service Desktop Support. - Windows Server 2003-08-12 - Networking (LAN-WAN) - Microsoft Office 365 - SCCM - Telephony (Phone configurations-installations, VOIP, Hunt Pickup groups, CUG) - RSA Tokens - Patch Management - Writing documentation - Security Access Control - Slack
ACCESS
EXCHANGE
FOUNDATION
ITIL
LANDESK
LYNC
MAC
MAC OS
MICROSOFT
OSX
REMEDY
RSA
SAM
SCCM
SERVICENOW
VOIP
WAN
ZOHO
|